Overview

Diamond Detail & Wash Center ("we," "us," "our") operates this website and our shop at 226 E Walker St, Orland, CA 95963. This policy explains what information we collect from visitors to this site, how we use it, and the rights you have over it. This site is aimed at customers in Orland and the surrounding Glenn County area, and this policy is written with California's CalOPPA and CCPA in mind.

Information We Collect

This website itself does not run its own contact or intake form. The only ways to reach us through the site are:

• Calling us directly via a "Call" link, which simply dials our shop phone number from your device. We don't receive or store anything from that link itself.
• Booking an appointment through Square, our third-party scheduling and payments provider. When you book, Square collects the information you enter (typically your name, phone number, email address, vehicle details, and payment information) directly on Square's own platform, governed by Square's Privacy Policy. We receive your booking details from Square in order to prepare for and provide your appointment.

We also use Google Analytics (GA4) to understand how visitors use this site in aggregate, such as which pages are viewed and how people arrive here. See our Cookie Policy for details, including how to decline it.

How We Use Information

Information we receive through a Square booking is used only to schedule, prepare for, confirm, and follow up on your appointment, and to communicate with you about services you've requested. We do not use it for unrelated marketing without your consent, and we do not sell it.

Third-Party Services on This Site

A few outside services are embedded on this site and may process limited technical information (such as your IP address) when their content loads in your browser:

• Google Analytics: aggregate visitor and traffic data, described above and in our Cookie Policy.
• Square: appointment booking and payment processing.
• Google Maps: the embedded map on our Contact page.
• Google Fonts: the typefaces used across this site are loaded from Google's font servers.

Each of these operates under its own privacy policy, which we encourage you to review. See our Cookie Policy for more detail on what these embeds may store in your browser. Outside of these embedded services, this site is hosted on our own private servers, which may use technical cookies necessary to deliver and secure the site.

Your California Privacy Rights

If you are a California resident, you have the right to know what personal information we hold about you, to request its deletion, and to opt out of any sale or sharing of it. We do not sell or share your personal information with third parties for their own marketing purposes. To make a request or ask a question about your information, contact us using the details below.

Data Security

We rely on our own private servers plus reputable third-party providers like Square, each maintaining industry-standard security practices for any information collected through this site. No method of transmission or storage is 100% secure, but we don't retain payment information ourselves. That's handled entirely by Square.

Children's Privacy

This site is intended for adults arranging vehicle detailing services and is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy as our website or services change. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this policy or your information can be directed to us at (530) 591-3009 or in person at 226 E Walker St, Orland, CA 95963.